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All That Glitters is Not Gold: Why Process is More Important Than Technology

Now on my AIIM Expert Blog:

One of the great things about being an information professional is that you get to spend so much of your time thinking about and exploring the latest advances in electronic technology. The problem, however, is that it can be so tempting to push the envelope that we can forget why we imposed the technology in the first place: to help people work better and work better together.

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Need or have a perspective check on how you balance your thinking regarding process, content, and technology? Please leave a comment below or email me with your thoughts. Thanks for reading!

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