Don’t Forget the Hardware in Your Info Management RFP

I’ve spent a lot of time recently with my head buried in clients’ EIM/ECM/BPM software business requirements and vendor selection criteria, and it’s been fascinating in the aggregate to see when – and whether – in their RFP process the hardware side of the equation surfaces. In most cases, the conversations center on the capabilities […]

Caveat Vendor: Customers, Take Back the Sale!

Now on my AIIM Expert Blog: Have you ever spent time with a vendor sales rep to explain your needs and your situation, only to figure out that he or she thinks you’re either a buffoon or a necessary evil? If you are one of the lucky ones, you figure this out before you end up […]

Leftovers or nouvelle cuisine? Thoughts following breakfast chat re SharePoint

During a working breakfast this morning, the conversation turned, as it so often does, to the subject of SharePoint. And as it so often is, the question before the jury was “Just what is SharePoint, anyway?” Overall, relatively little new light was shed on the range of possible answers, leaving us feeling as if we […]