Don’t Forget the Hardware in Your Info Management RFP

I’ve spent a lot of time recently with my head buried in clients’ EIM/ECM/BPM software business requirements and vendor selection criteria, and it’s been fascinating in the aggregate to see when – and whether – in their RFP process the hardware side of the equation surfaces. In most cases, the conversations center on the capabilities […]

Caveat Vendor: Customers, Take Back the Sale!

Now on my AIIM Expert Blog: Have you ever spent time with a vendor sales rep to explain your needs and your situation, only to figure out that he or she thinks you’re either a buffoon or a necessary evil? If you are one of the lucky ones, you figure this out before you end up […]

How to Know it’s Time to Upgrade or Replace Your Business System

Now on my iDatix iNSIDER Perspective page: You know the old joke, “What time is it when an elephant sits on your fence? It’s time to get a new fence.” Well, knowing when to upgrade or replace an information system is sort of the same thing because there are points where it’s just really obvious […]

You’re Wasting Your Time: Says So Right on the Label

My last post here focused on the need to think deeply about what your information management problems actually are before you even think about thinking about applying technology to mitigate those problems. Then, just this week, I was in the hardware store and found the perfect bit of product labeling to use to illustrate the […]