The Push-Pull of Information Access & Security

The Push: Facilitating information access is fundamental to improving enterprise business processes, collaboration, and overall company performance. The Pull: Tightening information security is fundamental to enhancing data integrity, personal privacy, and general compliance. The Burning Question: Don’t these two points tend to work against one another? The Answer: Yes!

My Five Commandments of Content Governance Policies

My latest on searchcontentmanagement: The term content governance, and others like it, is so often bandied about, the issue can take on the trappings of a religious movement — right up to and including the existence of caterwauling crusaders who blindly preach rigid doctrine on how to take control of one’s information. Although I firmly […]

Information Management and the Impact on Office Space

An article on LinkedIn today about the Great Office Space Debate (open layout vs. closed) reminded me of one of the potentially largest and yet most overlooked opportunities to derive Maximum Total Value from information management: the ability to reduce or eliminate the amount of office space that is eaten up by file cabinets and […]

Harvard is schooled in the need for clear records policies

Have you been following the goings on at Harvard as they relate to the school’s policies on email privacy for its resident deans? It’s a classic illustration of why organizations need to be clear about who’s covered and who isn’t, and why it’s critical to include representatives of all affected parties when those policies are […]