Changing the Multichannel: Content Management as a Multiple-Choice Question

Now on my guest blog at Actuate-Xenos Group: Thanks to a long history with standalone solutions, the habit in information spaces is to think about the alternative solutions in terms of their ability to accommodate paper or images or laptops or smartphones or tablets. However, the boundaries separating those various silos have come down significantly […]

How to Know it’s Time to Upgrade or Replace Your Business System

Now on my iDatix iNSIDER Perspective page: You know the old joke, “What time is it when an elephant sits on your fence? It’s time to get a new fence.” Well, knowing when to upgrade or replace an information system is sort of the same thing because there are points where it’s just really obvious […]

Hallelujah! Business is supplanting technology as a strategy touchstone

Now on my AIIM Expert Blog: This logic is the thread I run through entire initiatives to ensure the proper focus is maintained and the scope remains manageable. It also is key to developing a short list of the most suitable vendors or service providers because, properly injected into an RFP, it forces the conversation center […]