Now on my AIIM Expert Blog:
A funny thing happened recently when I was asked to help initiate a group of reluctant users into the wonderful world of SharePoint. I spent the better part of three hours presenting, discussing, and facilitating, and the only time we talked about SharePoint was right at the very beginning, when I told them that we weren’t going to talk about SharePoint.
You can imagine how perplexed they all then became.
What’s been your experience with introducing new concepts and tools to your users? Do let us know, in the comments section below or in the various social forums!