Now on my AIIM Expert Blog:
Properly conceived and implemented, information technology lets us save time, money, and resources on a daily basis by allowing us to automate the more predictable, repeatable, and painful of our fundamental activities. But this can be a double-edged sword, for even as it makes our operational lives easier, it can lead us to settle for automation when there is innovation to be had.
Where in your organization do you see room for innovation beyond the automation you’ve already applied? Our inquiring minds want to know, so please comment below or, if you’re shy, send me an e-mail so we can work it through together.