You say you’re tired of not being able to find the information you’re looking for. You say you’re concerned the information you do find is reliable. You say you’re worried about security breaches. And you say you’re ready to do something about it. So I say it’s time you go ahead and take your first […]
If there’s one thing we know about doing information right – which is to say, improving the care and feeding of your critical business information – it’s that it’s really hard to know where to begin. Should we scan the boxes full of paper that’s cluttering our hallways? Should we comb through our shared drives […]
Picking up where we last left off … You know that I’m a huge proponent of using electronic technology instead of paper to improve process efficiency and collaboration. But recent experiences with various eldercare institutions have again reminded me that sometimes the best technologies are no technologies at all.
What does it tell you about the latest information management disciplines that my big success this week was sending a 10-page fax to a doctor’s office? It tells me is that we should never forget that much of the world consists of people who are just trying to get stuff done – and many of […]