Picking up where we last left off … You know that I’m a huge proponent of using electronic technology instead of paper to improve process efficiency and collaboration. But recent experiences with various eldercare institutions have again reminded me that sometimes the best technologies are no technologies at all.
What does it tell you about the latest information management disciplines that my big success this week was sending a 10-page fax to a doctor’s office? It tells me is that we should never forget that much of the world consists of people who are just trying to get stuff done – and many of […]
My latest on searchcontentmanagement: We know from painful experience that enterprise content management (ECM) software often fails to deliver on search capabilities, at least in the direct cause-and-effect way that vendors promise. But as long you start with the appropriate building blocks, an ECM system can become a powerful search tool. The first step is […]
Continuing my work on “information as an asset,” I ran across this definition (from Investopedia): “An asset is anything of value that can be converted into cash.” While I’m finding overwhelming consensus that information deserves asset status, I’ve yet to find a generally accepted theory for quantifying its value. (Or any theory, for that matter!) […]