Did you ever bleed over a process improvement plan only to run into one piece of the workflow that you just couldn’t get changed? A hospital I visited recently clearly was the victim of just such a circumstance, but rather than simply surrender to the inevitable, it hit upon a simple and effective workaround whose […]
My latest on SearchSOA: Mobile, social and the cloud are three business and technology forces expected to drive change in BPM this year. But, counterintuitive though it may sound, advances in these areas won’t directly affect processes! Or at least they shouldn’t, unless there is a compelling reason for them to do so. Continue reading […]
You heard it here first! OK, second, maybe … but here I am on SearchSOA.com for 2½ minutes on the two most common problems with BPM. (Hint: what actually are your business processes?)
Now on my AIIM Expert Blog: Just follow these simple steps and you’ll have all the overwork, backbiting, and corporate visibility you could ever want! Read the complete post here.