Don’t just automate, innovate!

Now on my AIIM Expert Blog: Properly conceived and implemented, information technology lets us save time, money, and resources on a daily basis by allowing us to automate the more predictable, repeatable, and painful of our fundamental activities. But this can be a double-edged sword, for even as it makes our operational lives easier, it can […]

Changing the Multichannel: Content Management as a Multiple-Choice Question

Now on my guest blog at Actuate-Xenos Group: Thanks to a long history with standalone solutions, the habit in information spaces is to think about the alternative solutions in terms of their ability to accommodate paper or images or laptops or smartphones or tablets. However, the boundaries separating those various silos have come down significantly […]

How to Know it’s Time to Upgrade or Replace Your Business System

Now on my iDatix iNSIDER Perspective page: You know the old joke, “What time is it when an elephant sits on your fence? It’s time to get a new fence.” Well, knowing when to upgrade or replace an information system is sort of the same thing because there are points where it’s just really obvious […]