Can’t sleep. Can’t sit still. Can’t concentrate. No doubt about it, I have Post-Election Stress Disorder (PESD). I worry what any new policies will mean for my clients, especially those in highly-regulated industries (e.g., utilities). I worry their concerns about the economy will lead to short-sighted decisions regarding long-term programs (like information governance). I […]
If you’ve been paying any attention to my posts, columns, and presentations, then you know just how important I believe – nay, I know – managing change is to the success of any information venture. So it won’t surprise you to learn that I resonated like a tuning fork to a few of the concepts […]
Solution marketeers and alarmist analysts love to flash the red lights of litigation support and audit compliance when making the case for information governance. But the problem with this is that neither of these reasons speak to the one Really Important Motive that lies at the end of the infogov path: To better serve/enable/empower people, […]
Picking up where we last left off … You know that I’m a huge proponent of using electronic technology instead of paper to improve process efficiency and collaboration. But recent experiences with various eldercare institutions have again reminded me that sometimes the best technologies are no technologies at all.