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Dot’s Ridiculous

Spent more time today wrangling with my parent’s estate stuff only to hit a snag that’s right up our infogov alley.

You see, the bank’s new system doesn’t accept the period following a middle initial the way its previous system did. Only, nobody knew that, so it took two people 15 minutes to figure out the dot needed to be deleted!

Next time I’m asked “what’s information governance?” I’ll tell this story and say, “IG is anticipating this kind of thing before a system goes live.”

That’s as good a definition as any, don’t you think?

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