Dot’s Ridiculous

Spent more time today wrangling with my parent’s estate stuff only to hit a snag that’s right up our infogov alley.

You see, the bank’s new system doesn’t accept the period following a middle initial the way its previous system did. Only, nobody knew that, so it took two people 15 minutes to figure out the dot needed to be deleted!

Next time I’m asked “what’s information governance?” I’ll tell this story and say, “IG is anticipating this kind of thing before a system goes live.”

That’s as good a definition as any, don’t you think?

About the author: Steve Weissman

Steve Weissman is Principal Consultant at Holly Group and Co-Founder of Information Coalition. A trusted advisor for more than 20 years, he is a recognized expert in information governance and process innovation – or as he defines it, in the “’care and feeding’ of critical business information and the technologies used to manage and protect it.” Known as The Info Gov Guy™, Mr. Weissman leverages a proven proprietary methodology to optimize everything from your strategic planning and needs assessment to your vendor selection and user adoption. He is a member of the AIIM Company of Fellows and holder of numerous industry designations, and can be reached at steve@hollygroup.com or 617-383-4655.

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