Trust is a Critical Success Factor for InfoGov

TRUST. It’s the first point in the Boy Scout Law. (A Scout is Trustworthy.) It’s an old Russian proverb made famous by a U.S. President. (Trust but Verify.) It’s printed on U.S. banknotes and coins. (In God We Trust.) And it’s foundational to success in information management / information governance.

Information Governance and the Rolled Up Newspaper

Yes, I know this headline reads something like the title of a Hardy Boys mystery, but it reflects an interesting sidebar that surfaced during yesterday’s AIIM-led #infochat on information governance – much of which centered on the need for training and awareness-building. As the conversation unfolded, we participants found ourselves softly debating the need for, […]

East or West, ECM is ECM

I’m halfway through a week of meetings here in Hong Kong, and today I was struck by the fact that, different though the landscape is than what I’m used to back in Boston, there is much I find familiar. There are cars, trucks, and buses – but they drive on the left side of the […]