
Base Data Maps, Information Inventories on What IS, Not What You THINK
My post on the criticality of an information inventory (sometimes known as a data map) seems to have hit a ...

An Information Inventory is Imperative and Inescapable
Good governance must begin with knowing what information you have and where it is stored – after all, you can’t ...

Is Your Consultant a Conduit?
I recently received a high compliment from a client that I want to share, not to self-congratulate but to highlight ...

I’m an AI Fan. But with Conditions.
Like you, I’ve spent a lot of time tracking AI’s features and foibles. And somewhat to my surprise, I find ...

In Compliance, the Difference Between Helping and Hindering is “Them”
A recent survey of 800 employees has found that (a) compliance processes are often considered burdens rather than enablers, and ...

Never Waste a Crisis
The most efficient and effective governance projects tend to be those that follow some sort of emergency: a breach, a ...

5 Under-The-Radar Business Outcomes of Good Governance
So many governance discussions focus on policies and retention schedules. And this isn’t wrong, for these undoubtedly are critical pieces ...

Pursuing Good Governance? It’s About Time.
Pursuing good governance? It’s about time. And I mean that literally because, right there alongside money, time is your most ...

Wanted: AI of Practical Value
Remember how AI was going to disrupt and transform our businesses? Well, according to many of my perambulations – and ...

Is an AI Prompt a Record?
One of our most recent IG Community Roundtables focused on the records-worthiness of AI prompts and outputs, and continued what had already ...

Information is the GRC Tie That Binds
According to a recent McKinsey survey, “corporate leaders see a ‘need for improvement’ across numerous aspects of [GRC],’” a finding ...

Paper is Holding Us Hostage – and it’s Costing Us in Real Ways
The thing about paper records is that EVERYBODY has them.In boxes.
In file cabinets.
On people’s desks.We don’t think about this much ...
In file cabinets.
On people’s desks.We don’t think about this much ...

Data Clean-Up, Household Declutter, and Feelin’ Groovy
“I feel lighter.”
“I feel freer.”
“I feel like a great weight has been lifted from my shoulders.”With these words, my friend ...
“I feel freer.”
“I feel like a great weight has been lifted from my shoulders.”With these words, my friend ...

10 Fresh Thoughts re AI & Records/Information Governance
Are you tired of the hype surrounding AI? Do you wish someone would just cut to the chase and say ...

Why Governance Must Be Part of Your AI Budget
Organizations today are rushing to explore and deploy AI applications; perhaps yours is among them? If so, it’s critical not ...

Migration Prep Case in Point: Newark Airport’s Shoulda, Coulda
One of my greatest frustrations as a governance consultant is clients’ insistence that they’ll worry about preparing their information for ...

Good Governance is an Art
Establishing and maintaining good data and information governance is a lot more art than science. While there is a science ...

Going to InfoNEXT? ARMA Has a Deal for You
If you’re keeping score at home, you may remember that I’m speaking at InfoNEXT 2025 in a couple of weeks ...

True Stories in Information Governance: A Privacy Swing and Miss
Once upon a time, I had a client who asked me to help them bolster their practices regarding personally-identifiable information ...

NEW Community Roundtable! ‘Savvy Strategies for Selecting a Solution.’ March 19, 1pm ET
Announcing our next FREE InfoGov Community Roundtable! Coming Wed, March 19 at 1pm ET, on the subject of "Savvy Strategies ...

Good Governance is About Risks AND Opportunities
The previous installment of this series left off with the call to continually ask “why” when engaging in your governance ...
Announcing My Spring 2025 ARMA National Tour!
I’m very happy to invite you to my Spring 2025 ARMA National Tour! So far, it includes these dates and ...

Good Governance is About the “Why”
I get inquiries all the time from people seeking support as they ready to tackle what sound like fairly specific ...

Turning Information Into Outcomes: What Governance Really is About
For years, you’ve heard me exhort you to implement information governance because “you collected all that information for a reason, ...

Movie From 1983 Had AI and InfoGov Right
Who here has seen the 1983 movie “WarGames”? In it, a high school teenager seeking the newest, hottest prerelease videogame ...

Thanks to AI, GIGO is More Relevant Than Ever
The adage "garbage in, garbage out" (GIGO) has been around for nearly 70 years, and it's never been more relevant ...

True Stories in InfoGov: Being “Good Cop” Isn’t Enough
A client came to me for help changing his company’s culture regarding information governance. “I’m trying to make it as ...