
10 Fresh Thoughts re AI & Records/Information Governance
Are you tired of the hype surrounding AI? Do you wish someone would just cut to the chase and say ...

Why Governance Must Be Part of Your AI Budget
Organizations today are rushing to explore and deploy AI applications; perhaps yours is among them? If so, it’s critical not ...

Migration Prep Case in Point: Newark Airport’s Shoulda, Coulda
One of my greatest frustrations as a governance consultant is clients’ insistence that they’ll worry about preparing their information for ...

Good Governance is an Art
Establishing and maintaining good data and information governance is a lot more art than science. While there is a science ...

Going to InfoNEXT? ARMA Has a Deal for You
If you’re keeping score at home, you may remember that I’m speaking at InfoNEXT 2025 in a couple of weeks ...

True Stories in Information Governance: A Privacy Swing and Miss
Once upon a time, I had a client who asked me to help them bolster their practices regarding personally-identifiable information ...

NEW Community Roundtable! ‘Savvy Strategies for Selecting a Solution.’ March 19, 1pm ET
Announcing our next FREE InfoGov Community Roundtable! Coming Wed, March 19 at 1pm ET, on the subject of "Savvy Strategies ...

Good Governance is About Risks AND Opportunities
The previous installment of this series left off with the call to continually ask “why” when engaging in your governance ...

Announcing My Spring 2025 ARMA National Tour!
I’m very happy to invite you to my Spring 2025 ARMA National Tour! So far, it includes these dates and ...

Good Governance is About the “Why”
I get inquiries all the time from people seeking support as they ready to tackle what sound like fairly specific ...

Turning Information Into Outcomes: What Governance Really is About
For years, you’ve heard me exhort you to implement information governance because “you collected all that information for a reason, ...

Movie From 1983 Had AI and InfoGov Right
Who here has seen the 1983 movie “WarGames”? In it, a high school teenager seeking the newest, hottest prerelease videogame ...

Thanks to AI, GIGO is More Relevant Than Ever
The adage "garbage in, garbage out" (GIGO) has been around for nearly 70 years, and it's never been more relevant ...

True Stories in InfoGov: Being “Good Cop” Isn’t Enough
A client came to me for help changing his company’s culture regarding information governance. “I’m trying to make it as ...

My Experience is Your Best Teacher
Julius Caesar had it right when he observed that “experience is the best teacher, and the worst experiences teach the ...

True Stories in InfoGov: Paper, Paper Everywhere
Someone came to me once and said “We’ve got boxes of paper records all over the place – in the ...

Make it Personal When People Slow Your InfoGov Roll
You know as well as I that people-related issues – not those related to technology – tend to be the ...

Wanted! An IG Code of Human Ethics
I recently gave a presentation to ARMA International about the human consequences of what we do, and though you probably ...

A Business Case Tip for InfoGov
Making the business case for Doing Information Right™ is often one of the biggest challenges we face, in no small ...

Want to Succeed with AI? Just Keep Doing You
You know as well as I just how much hype there is surrounding the perils and potential of AI. However, ...

No Decision IS a Decision in Information Governance
My work keeps me in touch with a lot of organizations, some already Doing Information Right™ but many more that ...

How to Push Back Against Infogov Push-Back
We’ve all been there –
- You know what you want to do to fix your information quality and process ...

Public AI: Bad. Internal AI: Good. With Information Governance: Great!
We’ve talked a lot about the perils of using generative AI, which while improving is still prone to making stuff ...

Topic Be Damned! AI is the Question
OK, I give up. It seems that no matter what I get asked to talk about – privacy, information-related risks, ...

Shared Drives & Email as Low-Hanging InfoGov Fruit
If you know – or have been told – you have to do SOMETHING to get a grip on your ...

IG Needs a Makeover (or, It’s Just Mayonnaise)
Q: “Aioli? What’s aioli?” A: “It’s just mayonnaise.” Q: “What’s information governance?” A: That’s the topic of today’s edition of ...

AI Won’t Take Your Job – Even if You Want it To
“The more we automated, the more time we had to add other value. The kind only a human can provide.” ...