Debate Over “Content Services vs. ECM” Misses the Point

“ECM is dead.” “Content Services are the next generation.” “I’ve got a brand-new pair of roller skates.”

If you think that last quote is a non sequitur, you’re right! But so, I’d argue, are the other two, because neither speaks directly to what both really are all about:

Improving the “care and feeding” of your business-critical information.

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Cloud, IoT Can be Wolves in Sheep’s Clothing

It happens innocently enough: someone obtains and installs a reasonable Internet-enabled capability, and BANG! You’re open for business that’s not of your choosing.

Maybe it’s a shared corporate meeting calendar, or a construction pipe-weld inspection robot, or a security camera at a remote power plant. But whatever it is – be it a cloud-based offering or an Internet “thing” – it has to be remembered that if you can monitor or control it from wherever you are, so can the bad guys.

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