View From AIIM17: New Blood or Fresh Meat?

Like so many others, I have lots of nice things to say about last week’s AIIM17 conference in Orlando, FL. Energy levels were high, sessions were engaging, exhibitors seemed happy, and a good time was had by all.

However, rather than write yet another trip report on the subject (links to some are listed below), let me instead focus on one statistic AIIM kept bandying about: just under half of its attendees were first-timers.

I can’t decide if this is good news or bad. (more…)

Stuck in the Middle (of Information Management) With You

If you’re reading this, you already know how valuable it can be to better manage your organization’s business-critical information, and improve the business processes that make that information available to those who need it, when they need it. (Information governance to the rescue!)

If you’ve tried doing this, then you probably also know how hard it can be to convince your higher-ups that it’s worth the time and effort to achieve these outcomes – and you may have experienced resistance from the ranks as well, where the attitude tends to be: “What do you know about how I do my job?!”

The question then is, “how do I soften this rock and hard place so I don’t get squeezed in the process?” (more…)

Debate Over “Content Services vs. ECM” Misses the Point

“ECM is dead.” “Content Services are the next generation.” “I’ve got a brand-new pair of roller skates.”

If you think that last quote is a non sequitur, you’re right! But so, I’d argue, are the other two, because neither speaks directly to what both really are all about:

Improving the “care and feeding” of your business-critical information.

(more…)