Caveat Vendor: Customers, Take Back the Sale!

Now on my AIIM Expert Blog: Have you ever spent time with a vendor sales rep to explain your needs and your situation, only to figure out that he or she thinks you’re either a buffoon or a necessary evil? If you are one of the lucky ones, you figure this out before you end up […]

How to Know it’s Time to Upgrade or Replace Your Business System

Now on my iDatix iNSIDER Perspective page: You know the old joke, “What time is it when an elephant sits on your fence? It’s time to get a new fence.” Well, knowing when to upgrade or replace an information system is sort of the same thing because there are points where it’s just really obvious […]