Conference-goer to fellow attendee at the coffee station: “Hi, I’m [name]. Nice to meet you!” Fellow attendee in response: “Hi, I’m [name]. And who are you with?” Here in the Twenty-Teens, this question no longer tells us much about what someone knows or how he or she can help.
If you’ve been paying any attention to my posts, columns, and presentations, then you know just how important I believe – nay, I know – managing change is to the success of any information venture. So it won’t surprise you to learn that I resonated like a tuning fork to a few of the concepts […]
“Big data has the potential to improve your customers’ experience” – Any Technology Publication Ever Articles and blog posts are always touting the potential this or that information technology has to improve this or that aspect of your business. The problem is, many organizations then rush out and make purchases figuring those benefits are mere […]
Forward-thinking organizations have a pretty good sense of why they must have official policies that govern the way they classify, protect, retain, and dispose of their business-critical information – even if they haven’t yet implemented formal programs in those arenas. But here’s the thing: without the will to actually enforce those policies, they’ll likely find […]