Trust is a Critical Success Factor for InfoGov

TRUST. It’s the first point in the Boy Scout Law. (A Scout is Trustworthy.) It’s an old Russian proverb made famous by a U.S. President. (Trust but Verify.) It’s printed on U.S. banknotes and coins. (In God We Trust.) And it’s foundational to success in information management / information governance.

Don’t Forget the Hardware in Your Info Management RFP

I’ve spent a lot of time recently with my head buried in clients’ EIM/ECM/BPM software business requirements and vendor selection criteria, and it’s been fascinating in the aggregate to see when – and whether – in their RFP process the hardware side of the equation surfaces. In most cases, the conversations center on the capabilities […]