Now on my AIIM Expert Blog:
A funny thing happened recently when I was asked to help initiate a group of reluctant users into the wonderful world of SharePoint. I spent the better part of three hours presenting, discussing, and facilitating, and the only time we talked about SharePoint was right at the very beginning, when I told them that we weren’t going to talk about SharePoint.
You can imagine how perplexed they all then became.
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What’s been your experience with introducing new concepts and tools to your users? Do let us know, in the comments section below or in the various social forums!