If you’re one of those who thinks all the talk about privacy and records management disaster preparedness is merely a plot by consultants to rain on your parade, then consider this story from the New York Post of November 7, 2009: Confetti-crazed Yankee fans in buildings along the parade route decided to use confidential financial […]
AIIM’s Atle Skjekkeland recently listed five steps for producing an ECM requirements document. In the interests of full disclosure – and a small bit of fun – here’s my counterpoint to his solid recommendations, as drawn from the pages of the Big Book of ECM Blunders. 1. Avoid “paralysis by analysis” and charge full-steam ahead. […]
Reaching the people for whom documents are intended is no longer “merely” a matter of sending Word files to the right email addresses, putting books and magazines in the right stores, and/or mailing catalogs to the right houses. Instead, it’s increasingly about making content available anywhere and everywhere a targeted reader might be – including […]
You spend days, weeks, sometimes months gathering your facts, composing your content, obtaining the necessary reviews and approvals, formatting the document, and, in most cases, either printing it to paper or creating a PDF so you can send it out. And then the questions come: I don’t really need all of this. Can you send […]