Conference-goer to fellow attendee at the coffee station: “Hi, I’m [name]. Nice to meet you!” Fellow attendee in response: “Hi, I’m [name]. And who are you with?” Here in the Twenty-Teens, this question no longer tells us much about what someone knows or how he or she can help.
Spent an amazing two hours yesterday as a panelist on The Knowledge Group’s webcast The Continuously Evolving Landscape of Information Governance: Balancing Risks and Opportunities, and one question kept running through my mind: “Who Cares?” Not in terms of “Bah, this is a waste of time,” but rather “Who in an organization cares about infogov, […]
It may sound like a question for a beauty pageant contestant, but it’s an important one for anyone with information governance aspirations: What does Change Management mean to you? Ask an IT director or a project manager or a technologist, and they’ll probably say something like “it’s how we control the requesting, approval, and implementation […]
Went back to the bank yesterday to complete the estate-related account-opening tasks before me, and couldn’t believe the gal helping me was told by some back-office document people to send a specifically-worded note to them – not by email but by fax. The surprise wasn’t that the bank still relies on this older medium from […]