Rock, Paper, Scissors – IG Style

In the world of information governance: People … defeat Policies Policies … defeat Litigation Litigation … defeats People And you ...
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Just Start

I didn’t time this on purpose, but the beginning of comedian Paul Reiser’s book “How to Get to Carnegie Hall” – ...
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Forget Predicting Software Vendor Survivors. Solve Your Problem!

Think of nearly any established market, and I bet only two dominant players instantly spring to mind in each one: ...
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Snowden & Greenwald (Source:

Privacy Protection Since Snowden: The World According to Glenn Greenwald (and Me!)

Have a look at this great video interview (courtesy CNET) with journalist Glenn Greenwald on the state of privacy protection ...
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Image: Confused User

3 Truths to Work With (or Against) When You Have to Change Minds

If you’ve been paying any attention to my posts, columns, and presentations, then you know just how important I believe ...
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The Human Face of InfoGov

Solution marketeers and alarmist analysts love to flash the red lights of litigation support and audit compliance when making the ...
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Paper on Desk

When Paper is the Best Technology

Picking up where we last left off You know that I’m a huge proponent of using electronic technology instead ...
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Information Management and Backwards-Compatibility: Just the Fax, Ma’am

What does it tell you about the latest information management disciplines that my big success this week was sending a ...
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Paul Revere's Ride

Paul Revere & InfoGov: Rebels of Action & Collaboration

“Listen My Children and You Shall Hear of the Midnight Ride of Paul Revere” – Paul Revere’s Ride, by Henry ...
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7-Up: The Uncola ('Unformation')

Embracing ‘Unformation’: The Difference is Clear

Show of hands: who here remembers the old ad campaign for “7-Up: The Uncola”? Of those of you who do, ...
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Information Coalition logo

Information Coalition Debuts: Happy Info Governance Day

Is it really the third Thursday in February already? That makes today Global Information Governance Day. (No really!) And as ...
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Cartoon by Robin Cain

‘Do It All, All at Once’ Not Always Best for InfoGov

Since the New Year began, I’ve consulted with, explained at, and webinared for a broad spectrum of infogov-hungry information professionals ...
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Revoke Editorial License When Assessing Market Research

"There are three degrees of untruths: a fib, a lie, and statistics."
– likely Sir Charles Wentworth Dilke, 1891
I love ...
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CIP Dies, Then Gets Better: What This InfoPro Thinks About That

A bit over a week ago, AIIM International decided to fold its Certified Information Professional (CIP) program into its existing ...
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InfoGov Top Topics to Watch in 2016

Well, it’s December, and that means it’s time to share my Top Topics to Watch for the coming New Year ...
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EU flag

EU Safe Harbor: A Matter of Policy, Not Technology

90 Seconds with the Info Gov Guy™ The EU Safe Harbor issue is a matter of policy, not technology. So ...
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The Right Stuff for InfoGov & Information Management

In the late 1950s, the United States invited its top test pilots to apply to become the nation’s first astronauts ...
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Dell & EMC: It’s Them, Not You

It’s been two weeks since the news broke about Dell’s intention to acquire EMC, and while there’s been a great ...
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Trust is a Critical Success Factor for InfoGov

TRUST. It’s the first point in the Boy Scout Law. (A Scout is Trustworthy.) It’s an old Russian proverb made ...
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There’s a 60%+ Chance You’re Looking Backwards Through the InfoGov Telescope

Conventional wisdom currently holds that between 60% and 65% of all content management projects are failures. How exactly this is ...
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The 5 Most Important Things a Business Analyst Must Know to Be Smart About Information Governance

Ever try to bring technology people and business managers together to discuss better ways to manage information and automate processes? ...
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Your Business Process Shouldn’t Break When Your Technology Does

United Airlines last week suffered (yet another) technology malfunction that affected nearly a third of its flights for the day, ...
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Good InfoGov is Harder Than it Looks

Mama Said (There’d Be Days Like This) – Single by The Shirelles, 1961 Clients often tell me that they ...
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The 7 Most Important Things a Compliance Officer Must Know to Be Smart About Information Governance

Want to know whether something’s a fad or an actual trend? Keep tabs on the job requirements being posted for ...
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The 8 Most Important Things a Records Manager Must Know to Be Smart About Information Governance

"No one puts Baby in the corner." Dirty Dancing, 1987 Am I the only one who is bothered by organizations’ ...
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Industry, Shmindustry – Information Governance is a Profession

Industry noun | in·dus·try | \ˈin-(ˌ)dəs-trē\ : the process of making products by using machinery and factories : a group ...
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The Push-Pull of Information Access & Security

The Push: Facilitating information access is fundamental to improving enterprise business processes, collaboration, and overall company performance. The Pull: Tightening ...
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