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ECM, BPM, and the Cloud: First Things First!

Now on my AIIM Expert Blog:

Recent conversations have left me concerned about the apparent continuing tendency of organizations to jump straight towards a cloud solution (pun intended) before ever asking their single most important question:

“What business problem are we trying to solve?”

And as I have said and written many times before, it is awfully hard to implement a system that meets your needs without first having defined what they are!

Read the complete post here.

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