It all started innocently enough. My client initiated a content management program with great expectations for a hugely positive outcome – but when all was said and done, the harsh realities of the day-to-day fairly well torpedoed all of the good intentions. The reason? The client didn’t measure anything before they started and therefore could […]
What’s an Information Professional? Why get certified? What’s the most difficult part of taking the exam? Hear the answers to these and other questions as discussed by Holly Group’s Steve Weissman, leading CIP instructor and the face of AIIM’s introductory videos, and AIIM’s own Bryant Duhon.
A good thing happened today in that a webinar I was part on the subject of capture at one point turned into a discussion about data quality. From the perspective of industry best-practices, this topical pivot was not only appropriate but inevitable. But it came as a happy surprise because, in my experience, the two […]
Say the word “capture” to holders of the CIP certification or other AIIM certificates and you’ll be regaled with stories related to the textbook answer “getting information from the original source into the information management system.” This is far better than older-school responses having to do with “stuffing a piece of paper into a scanner […]